Frequently Asked Questions
Everything you need to know about our therapeutic blends and shopping experience.
Are your essential oils 100% natural and pure?
Yes, we pride ourselves on using the highest quality, 100% natural ingredients. Our therapeutic-grade essential oils are ethically sourced and contain no synthetic fragrances or artificial colors.
Can I use your products during pregnancy or breastfeeding?
While many of our products are safe, certain essential oils are not recommended during pregnancy. We advise consulting our 'Pregnancy Safe' collection or speaking with your healthcare provider before use.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75 within the continental United States. International shipping times vary by destination.
What is your return policy for opened beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an adverse reaction, please contact our customer care team.
Are Aromatherapy Associates products cruelty-free?
Absolutely. We are a cruelty-free brand and do not test any of our finished products or raw ingredients on animals, nor do we commission third parties to do so.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for interest-free installments.