Returns & Refunds
We want you to be completely satisfied with your wellness journey; therefore, we offer a 30-day return policy for any products purchased directly from our website that are in their original, unopened condition. Please note that for hygiene reasons, we cannot accept returns on items that have been used or where the seal has been broken.
Return Process
- 1.Initiate Your Return
Contact our Customer Experience team with your order number and reason for return to receive a unique Return Authorization number.
- 2.Securely Package Items
Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
- 3.Ship to Our Warehouse
Affix the provided return label or use a tracked shipping service to send your parcel back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-10 business days.